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PDF 1.5

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PDF 1.5

Postby hymie » Wed Oct 26, 2011 9:03 pm

I just got a PDF version 1.5 file, and Files Pro 1.9.6 will not open it.

I was able to convert my PDF to version 1.4, and Files Pro can open that, but the conversion process results in a PDF that's too blurry to read.

Can you look into updating the PDF reader in Files Pro to read v 1.5 and v 1.6?

Thanks.

--hymie!
hymie
 
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Re: PDF 1.5

Postby john » Wed Oct 26, 2011 10:40 pm

Could you email us the v1.5 document so we can investigate. Send to support <at> this domain.
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Never mind (Re: PDF 1.5)

Postby hymie » Thu Oct 27, 2011 11:58 am

Very strange. I went to a different computer, downloaded the same PDF, transferred it the same way (sftp) into Files, and it loads fine. Ignore me while I do some more research.
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